Vare Consulting

Terms of Engagement

These terms govern how Vare Consulting works with clients on operations and compliance advisory. They cover what we do, what we do not do, and where responsibility sits. Read them alongside our privacy policy before an engagement begins.

Scope of services

We provide process mapping, supplier and contract review, POPIA-aligned records handling, health and safety file upkeep, and management reporting support. Engagements typically open with a two-week diagnostic and may continue as a retained arrangement. We do not perform audits, issue statutory sign-off, or act as your accountant or legal adviser. Our work prepares the groundwork so your accountant and legal professionals can complete theirs.

Client responsibilities

You agree to give us accurate and timely access to the records, systems, and staff we need to do the work. You remain responsible for the accuracy of the information you supply, for decisions you take based on our recommendations, and for meeting your own statutory and regulatory obligations. Where we train a staff member to continue a routine after we leave, that person's ongoing execution stays with your business.

Confidentiality and records

We treat client information as confidential and handle personal information in line with POPIA. We use what you share only to deliver the engagement, and we limit access to the people working on it. You are responsible for keeping your own copies of source documents. On request, we return or delete working materials at the end of an engagement, subject to any records we must keep by law.

Limitation of liability

Our advice is based on the information available at the time and is provided in good faith. We are not liable for indirect or consequential losses, or for outcomes that follow from incomplete or inaccurate information supplied to us. Nothing in these terms excludes liability that cannot be excluded under South African law.

Fees, suspension and termination

Fees, deliverables, and timelines are set out in the written proposal or retainer agreement for each engagement. Either party may end an engagement with reasonable written notice. We may pause or stop work if fees due are unpaid or if continuing would require us to act outside our scope. Amounts for work already completed remain payable on termination.

Changes to these terms

We may update these terms to reflect changes in our services or the law. The current version applies from the date it is published on this page. For engagements already underway, the terms agreed in your proposal continue to apply unless we agree otherwise in writing. Questions about these terms can be sent to info@vareconsulting.com or raised by phone on +27(23)3871551.

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