A short orientation for owner-managed firms working through process mapping, POPIA records handling, health and safety files, or a reporting pack that has outgrown its spreadsheet. Start with the area closest to your problem, or send us a note and we will point you to the right page.
Most of what lands in our inbox is practical. Here are the ones that come up again and again from owner-managed firms in Johannesburg, Cape Town, and Durban, answered the way we would answer them on a call.
No. We do not perform audits or statutory sign-off, and we are not your accountant. What we do is prepare the groundwork: clean records, documented processes, and a reporting pack that your accountant or auditor can work from without chasing you for missing pieces.
We sit with your team, walk through how work moves from enquiry to delivery, and look at where records live. You get a written picture of the gaps: duplicate files, unsigned contracts, POPIA exposure in personnel and supplier records, and the reporting tabs nobody reads. It is a working document, not a slide deck.
Most of our clients sit between 15 and 80 staff in light manufacturing, logistics, and professional services. That is exactly the size where one person is holding too much in their head and the filing cabinet and Google Drive have started telling different stories. The work is scaled to that, not to a corporate programme.
Usually a retained arrangement where we join ops meetings, tidy the spreadsheet sprawl, and train a junior staffer to keep the routine going. The goal is that we become unnecessary. If a short piece of work is enough, we will say so and stop there.
A 30-minute scoping call is the usual entry point. If you would rather read first, the guide center pages walk through how engagements run and what we need from you. You can also reach us directly through the contact page, and our privacy policy explains how we handle anything you share with us.
Guide Center is where most conversations start. Pick the route that fits your situation, and you will hear back from a person, not an autoresponder. We keep the practice small on purpose, so response times below are what we actually hold to during a normal working week.
Best for records questions, POPIA scope, and anything with a document attached. Send the file as it is, even if it is messy.
Replies within one working day.
Use this when you need to talk through a supplier dispute, a health and safety file gap, or a bank request with a deadline.
Weekdays, 08:00 to 17:00. Same-day callbacks for messages left before 15:00.
We work on site in Johannesburg, Cape Town, and Durban. Courier documents here if you prefer paper over scans.
9818 Moloto Turnpike Apt. 074
Brandonview, KZN 3611
On-site visits are scheduled, not walk-in.
Not sure which route fits? The FAQ covers the questions we get most: what a two-week diagnostic includes, what we do not sign off, and how retainers are handed over to your own staff.